Free and Paid Accounts in FreshMail

In the world of newsletters and email marketing, one size definitely does not fit all.

That’s why FreshMail offers different kinds of accounts for users with different needs and subscribers lists of every size. The primary factor in determining which one is right for you is the number of mails you want to send every month (and, by extension, the number of people you want to send them to).

It doesn't matter if you are sending a newsletter once a month to a fairly small group of people with a common interest or sending weekly offers to tens of thousands of your customers - there is an account that perfectly suits your needs.

Do you like the sound of 'free'?

If 2,000 emails a month sent to a maximum of 500 subscribers is enough for you, then you can use FreshMail for freeYou can send up to 2000 emails monthly to your subscribers - 4 campaigns, each to 500 recipients for example.

Yeah, that's right - f.r.e.e.

If you import more addresses into the system, you will not be able to sent a campaign until you have paid for the sending plan. You can, of course, check your campaign reports and change other settings.

If you reach the number of free messages that free plans allow, you will be asked to pay for an account and will not have access to campaign reports.

If you import 500 subscribers, send a campaign to them, delete the mailing list and then import the same one or different lists again, you will not be able to send a campaign. Start a paid account to unblock the account.

If you have not yet sent any campaigns, make sure that you havefewer than 500 subscribers before you send your first one. Any addresses used to sent a campaign count against your monthly limit and deleting them from your database does not remove them from the list of addresses you have used in a billing period. If your account is blocked, you must delete whatever number of addresses that takes the total under 500.

FreshMail's full functionality, all of its tools and features and the power to get your message out to the world for free. Just complete this form and in just a few minutes you will be ready to start making great-looking, personalized and professional-quality emails. You will also have full access to FreshMail's system for subscriber management and analytics that will give you insights into every aspect of your online campaign.

For free, but...

In free accounts, the number of email service providers you can use in Inbox Tests is limited to 12.

The number of test campaigns you can run is also limited to 20 tests in 15 minutes, with each test using just one email address.

Furthermore, free accounts:

  • Can only use one autoresponder at a time
  • Do not allow to change the text of welcoming emails
  • Do not allow you to share templates with other FreshMail users

Also, a small FreshMail logo is attached to every message sent from free accounts.

If the free plan isn't enough for your needs, then you can step up to our paid packages.

Unlimited Plan

Choose this if you want pay a monthly amount that allows you to send an unlimited number of emails to the number of subscribers allowed on your plan.

You can also select the time period the plan covers - a month, six months, a year, etc. - and send any number of campaigns during that period.

Remember that if your subscriber list grows and your current limit is not enough, you will need to increase your plan in order to reach all of your recipients.

Pay as You Go Plan

If your mailing list changes regularly and it’s difficult to predict how many campaigns you will send monthly, you should opt for the ‘Pay as You Go’ plan.

It’s easy - you buy credits that you can use to send your emails. One credit is used for each sent message but the rate for a single email depends on the number of credits you buy to begin with - the more credits you get, the less each one costs.

Prepaid Settlement

You can refill your account with credits using PayPal. Take a look at our pricing plan for detailed information.

How is the size of a mailing list measured?

Besides the frequency of your campaigns, other important issue which determines the best type of account for you is the size of your mailing list. Different sizes of mailing lists require different sized plans.

Remember that all email addresses count (deleting them from your database does not remove them from the list of addresses you have used in a billing period). Check yourself how we measure the size of your mailing list.

The same rule applies to users of Free Plan and the ‘Unlimited’ plan.

Free Plan

1. You choose Free Plan up to 500 subscribers.

2. You import 500 subscribers and send a campaign to them.

3. Then you delete all of them and import 200 the same one or different recipients.

4. The total number of email addresses for purposes of accounting in this period will be 700 and your account will be blocked.

Unlimited Plan

1. You choose Unlimited Plan up to 2,500 subscribers.

2. You import 2,500 subscribers and send a campaign to them.

3. Then you delete all of them and import 1,500 the same one or different recipients.

4. The total number of email addresses for purposes of accounting in this period will be 4,000 and your account will be blocked.

Learn how to optimise your subscriber lists without having to delete addresses and extra pay for them.

What if my account is blocked?

If your mailing list is bigger than your limit allows or you have deleted addresses and uploaded others again to the same mailing list exceeding the total limit permitted by your plan, your account will be blocked.

If you use the ‘Unlimited' plan for, say 2,500 subscribers, send all of them a message, delete all the addresses and then add 1,500 the same one or different recipients then the total number of email addresses for purposes of accounting in this period will be 4,000.

To continue with sending messages to the newly uploaded email addresses you have to increase your plan or wait for a new billing period when your limit of recipients will be reset.

If you have not yet sent any campaigns, make sure that you have fewer subscribers than the maximum your plan allows before you send your first one. Any addresses used to sent a campaign count against your monthly limit and deleting them from your database does not remove them from the list of addresses you have used in a billing period.

If your account is blocked, you must delete whatever number of addresses that takes the total under the maximum your plan allows.

You can make all necessary changes in the FreshMail system.