Help

What is DKIM and how to set it up?  

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The FreshMail reporting system and what it does for you  

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First steps in FreshMail  

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How to send a campaign from FreshMail  

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How to use Gmail Promotions Annotation at FreshMail  

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What is an API key and where can you find it?  

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How to create a first campaign in FreshMail Designer?  

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How to place a newsletter sign-up form on your website  

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Kinds of Accounts in FreshMail  

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The CTR and how to calculate yours  

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How to keep your email list clean  

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How to move contacts from GetResponse to FreshMail  

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How to move subscribers from DotMailer to FreshMail  

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How to move subscribers from MailChimp to FreshMail  

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Setting up a series of autoresponders based on behavioural data  

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Exporting your subscriber list  

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Why does the appearance of my email changed in different email inboxes?  

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The importance of ‘Parameters’ in your email campaign  

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FreshMail Payments – FAQ’s  

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How to optimise your subscriber lists  

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How does the SpamAssassin work and when does it add points?  

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SPF Record – how to configure your domain to increase your deliverability  

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FreshMail Code Inspector  

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What to use for your “from email”?  

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Mail Guard – examine email addresses for potential issues  

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Adding a resignation link to your messages  

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How to use the Follow-Up Autoresponder  

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How to use the Open Autoresponder  

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How to use the Click Autoresponder  

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How to use the Sign-Up Autoresponder  

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The Open Rate and how to calculate yours  

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How to use the Cycle Autoresponder  

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How to import subscribers into your contact list  

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When and why an account may be blocked  

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Managing multiple users of single account in FreshMail  

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Email attachments  

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How to import email addresses to FreshMail from a file  

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How to manually add names to the subscriber lists  

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How does the email marketing reporting system work?  

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Changing account security settings in FreshMail  

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Html or text?  

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Using symbols in the subject line of your email  

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Accepted forms of payment  

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How to personalize your emails  

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Library – create, edit and sort the templates all in one place!  

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Tracking codes  

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Setting up personalized response messages to subscriber actions  

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How does the Sending Time Optimizer work?  

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Adding preview links  

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What A/B split testing does and how to use it to your advantage  

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What is campaign moderation about?  

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Regulating the frequency of your emails to subsribers  

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How to set the parameters for a subscriber list  

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What are ‘Double Opt-in’ and ‘Single Opt-in’ and when do you use them?  

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How to segment a subscriber list  

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Using custom fields to your advantage  

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Your registration confirmation email and what it should look like  

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Managing subscribers  

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How to manage your campaigns  

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How to download a template from a website to use in FreshMail  

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Your password and when you have to change it  

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How to verify your email address  

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Adding tags in FreshMail  

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Targeting your lists  

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How does the anti-spam module work?  

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Rebranding links  

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Where can I see who unsubscribed from my list?  

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Geotargeting  

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