Help

What is DKIM and how to set it up?

How to use Gmail Promotions Annotation at FreshMail

Kinds of Accounts in FreshMail

The CTR and how to calculate yours

How to keep your email list clean

How to move contacts from GetResponse to FreshMail

How to move subscribers from DotMailer to FreshMail

How to move subscribers from MailChimp to FreshMail

Setting up a series of autoresponders based on behavioural data

Why does the appearance of my email changed in different email inboxes?

FreshMail Payments – FAQ’s

How to optimise your subscriber lists

SPF Record – how to configure your domain to increase your deliverability

What to use for your “from email”?

Mail Guard – examine email addresses for potential issues

How to use the Follow-Up Autoresponder

How to use the Open Autoresponder

How to use the Click Autoresponder

How to verify your email address

How does the Sending Time Optimizer work?

How to create a first campaign in FreshMail Designer?

How to use the Sign-Up Autoresponder

How to use the Cycle Autoresponder

How to manage your campaigns

Library – create, edit and sort the templates all in one place!

Managing subscribers

First steps in FreshMail

What is an API key and where can you find it?

Tracking codes

What are ‘Double Opt-in’ and ‘Single Opt-in’ and when do you use them?

How to import email addresses to FreshMail from a file

How to place a newsletter sign-up form on your website

How to set the parameters for a subscriber list

How to import subscribers into your contact list

How to segment a subscriber list

How to manually add names to the subscriber lists

Exporting your subscriber list

Using custom fields to your advantage

Geotargeting

How does the anti-spam module work?

How to personalize your emails

How does the SpamAssassin work and when does it add points?

Targeting your lists

Adding tags in FreshMail

Your registration confirmation email and what it should look like

What A/B split testing does and how to use it to your advantage

Regulating the frequency of your emails to subsribers

Email attachments

The FreshMail reporting system and what it does for you

The Open Rate and how to calculate yours

How to send a campaign from FreshMail

How the Inbox Test works

How to download a template from a website to use in FreshMail

Adding a resignation link to your messages

Adding preview links

Html or text?

FreshMail Code Inspector

What is campaign moderation about?

Using symbols in the subject line of your email

Rebranding links

When and why an account may be blocked

Your password and when you have to change it

How does the email marketing reporting system work?

Changing account security settings in FreshMail

The importance of ‘Parameters’ in your email campaign

Where can I see who unsubscribed from my list?

Accepted forms of payment

Managing multiple users of single account in FreshMail

Setting up personalized response messages to subscriber actions